Gaya APA

Hartono, M., Santoso, A. (2018). Kansei Engineering, Kano, & Triz for Logistics Service Excellence: Teori dan Aplikasi (Ed. 1). Yogyakarta: Graha Ilmu.

Gaya MLA

Hartono, Markus., Santoso, Amelia. "Kansei Engineering, Kano, & Triz for Logistics Service Excellence: Teori dan Aplikasi". Ed. 1 Yogyakarta: Graha Ilmu, 2018. Text.